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SELF ORGANISATION AND TIME MANAGEMENT SKILLS NEEDED BY MODERN SECRETARIES FOR SUCCESSFUL JOB PERFORMANCE IN THE BANKING INDUSTRY

A CASE STUDY OF NEW NIGERIA BANK PLC LAGOS

 

ABSTRACT

 

          This study centered on self organization and time Management skills on the job perforance of secretaries.  Population under study was secretaries.  Population under study was secretaries of New Nigeria Bank Plc, Lagos.  The purpose of the study was to find out how secretaries can enhance their job performance and contribute more effectively to the achievement of organizational goals if they manage their time properly.  From the analysis of data collected, it was concluded that secretaries inability to manage their time effectively and efficiently leads to poor performance on the job.  Based on the conclusion from this study, it was recommended that secretaries should avoid anything that might waste time at work so that they can perform their job more creditably thereby contributing more effectively to the achievement of the organizational goals.

 

CHAPTER ONE

INTRODUCTION

1. BACKGROUND OF THE STUDY

In any organization time is rated very highly.  A secretary that doe not work with time cannot be productive in an office.  So the secretary must know how to manage her time properly, as well as that of her boss to be to be able to achieve the organizations set goals.

          Time can be described as the one commodity that is unbiased, available to all in equal amounts, it does not cost us anything monetarily, and is completely at our own disposal.  We cannot store it, we cannot spend it in advance, we never seem to have enough of it and it is not possible to retrieve it once used.  Time wasting on the other hand has been observed as the major cause of secretary’s poor performance on the job.  Good secretaries are those who can manage themselves as well as others.  Time according to Bennett (1989) is the inexplicable raw material of everything.

          Time can be given different definitions. In a day of 24 hours sometimes we hear some people say that the day is too slow while others say it is fast.  Even a year can be said to be can be said to be long or too short. It is a popular saying that time is money.  Invariably, it is important that time should be properly utilized or well managed.